Digital Marketing Terms of Service

Last updated: April 25, 2025

1. Agreement to Digital Marketing Terms

By accessing or using Ottster Digital Marketing Agency's website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access our Services.

These Terms constitute a legally binding agreement between you and Ottster Digital Marketing Agency, owned and operated by Ott Maiwat, located in Olathe, Kansas, United States.

2. Comprehensive Digital Marketing Services

Ottster provides professional digital marketing services including but not limited to:

  • Custom website design and development for small businesses
  • Strategic social media marketing and management
  • Search engine optimization (SEO) for local businesses
  • AI-enhanced content creation and optimization
  • Comprehensive digital marketing strategy consulting
  • Website performance improvements and conversion optimization

3. Client Responsibilities in Digital Marketing Partnership

As a valued client of our Kansas City marketing agency, you agree to:

  • Provide accurate and complete information for marketing campaigns
  • Cooperate with requests for information and feedback on marketing materials
  • Make timely payments for digital marketing services rendered
  • Respect intellectual property rights in all marketing materials
  • Provide necessary access to websites, social media accounts, and other platforms as required
  • Comply with all applicable laws and regulations related to digital marketing

4. Digital Marketing Payment Terms

Payment terms for our marketing services will be specified in individual service agreements. Unless otherwise stated:

  • Payments for marketing services are due upon receipt of invoice
  • Late payments may incur additional fees
  • Marketing services may be suspended for non-payment
  • All prices are in USD unless otherwise specified
  • Refunds for marketing services are handled on a case-by-case basis

5. Marketing Content Intellectual Property Rights

Unless otherwise agreed in writing:

  • Ottster retains ownership of all intellectual property created during marketing service provision
  • Upon full payment, clients receive a license to use the marketing deliverables for their intended purpose
  • Clients retain ownership of their existing intellectual property and content
  • Ottster may showcase completed marketing work in portfolio materials unless confidentiality is requested

6. AI-Enhanced Marketing Technologies

Ottster utilizes cutting-edge artificial intelligence technologies in marketing service delivery. By using our Services:

  • You acknowledge that AI may be used in marketing content creation and optimization
  • You understand that AI-generated marketing content may require human review and editing
  • You agree to our responsible use of AI technologies in marketing campaigns
  • You accept that AI marketing capabilities may change over time

7. Marketing Campaign Confidentiality

Both parties agree to:

  • Maintain confidentiality of proprietary marketing information
  • Not disclose confidential marketing strategies to third parties
  • Use confidential marketing information only for agreed purposes
  • Return or destroy confidential marketing materials upon request

8. Digital Marketing Liability Limitations

To the maximum extent permitted by law:

  • Ottster is not liable for indirect, incidental, or consequential damages from marketing services
  • Total liability for marketing services is limited to the amount paid for the specific service
  • We do not guarantee specific marketing outcomes or results
  • We are not responsible for third-party marketing service outages or issues

9. Marketing Services Warranty Disclaimer

Digital marketing services are provided "as is" without warranties of any kind, either express or implied. Ottster does not warrant that:

  • Marketing services will meet all your specific business requirements
  • Marketing services will be uninterrupted or error-free
  • Marketing results will be achieved within specific timeframes
  • All marketing service defects will be corrected

10. Marketing Services Termination

Either party may terminate marketing services:

  • For material breach with written notice
  • Upon completion of agreed marketing services
  • For convenience with 30 days written notice

Upon termination, client remains responsible for payment of all marketing services rendered.

11. Marketing Services Indemnification

You agree to indemnify and hold harmless Ottster from any claims, damages, or expenses arising from:

  • Your breach of these Marketing Terms
  • Your violation of any laws or third-party rights related to marketing
  • Your use of our Digital Marketing Services
  • Marketing content you provide to us

12. Marketing Terms Modifications

We reserve the right to modify these Marketing Terms at any time. We will notify you of any changes by updating the "Last updated" date. Your continued use of our Marketing Services constitutes acceptance of the modified Terms.

13. Kansas Digital Marketing Terms Governing Law

These Marketing Terms shall be governed by and construed in accordance with the laws of the State of Kansas, United States, without regard to its conflict of law provisions.

14. Marketing Services Dispute Resolution

Any disputes arising from these Marketing Terms shall be resolved through:

  • Good faith negotiation between marketing parties
  • Mediation if negotiation fails
  • Binding arbitration in Johnson County, Kansas as a last resort

15. Ottster Marketing Agency Contact Information

For questions about these Digital Marketing Terms, please contact us:

Ottster Digital Marketing Agency

Email:

Address: Kansas City, Kansas, United States

16. Complete Marketing Services Agreement

These Marketing Terms constitute the entire agreement between you and Ottster regarding the use of our Digital Marketing Services, superseding any prior agreements.

17. Marketing Terms Severability

If any provision of these Marketing Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.